TERMS OF USE AND PRIVACY POLICY

TERMS OF USE

Your access to and use of this website is subject to the following terms and conditions (the “Terms of Use”) and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these Terms of Use.

The health information contained herein is provided for educational purposes only. Any opinions by experts consulted in a particular field in relation to the content of the website or publication provided solely represents the opinion of the expert or the publication. This website is not being used to make diagnoses, administer treatment, prescribe medications, or order tests. The information and software application contained is provided as an educational service, which can assist you in your personal research. The interactive tools contained on this website are provided to help you interact with your colleagues. Neither liV Agency inc. (“liV”) nor Novartis Pharmaceuticals Canada inc. (“Novartis”, “client” and/or “sponsor”) shall be construed as in any way responsible for any act and/or omission directly or otherwise indirectly related to your consultation of this website and/or its related materials. By using the present website, you therefore release Novartis and liV from any liability which they can legally discharge in relation to the above.

This website is not a replacement for the relationship you have with your colleagues. Any information provided, including information communicated in moderated forums, is not official medical advice and should not be substituted for regular consultation with your colleagues. If you have any concerns about the information on this site, please contact an administrator immediately.

You may freely browse the website, but you may only access, download or use information from this website, including any text, images, audio, and video (the "Information") for your own non-commercial use. You may not distribute, modify, transmit, reuse, repost, or use the Information for commercial purposes, without written permission of liV. You must retain and reproduce each and every copyright notice or other proprietary rights notice contained in any Information you download. You should assume that everything you see or read on this website is protected by copyright unless otherwise noted and may not be used except as provided in these Terms of Use or in the text on the website without the written permission of liV.

Actual or attempted unauthorized use of the Site may result in criminal and/or civil prosecution. For your protection, liV reserves the right to view, monitor, and record activity on the Site without notice or permission from you. Any information obtained by monitoring, reviewing or recording is subject to review by law enforcement organizations in connection with investigation or prosecution of possible criminal activity on the Site.

Use of the Internet, including this platform and all resources it may refer to, is solely at your own risk and is subject to all applicable local, provincial, national, and international laws and regulations. We take measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take precautions to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. All sensitive information is stored on a secured server protected from unauthorized access by a firewall and an access control system. However, we cannot guarantee the confidentiality of any communication or material transmitted to us over the Internet. We do not use encrypted email for e-mail sent from our servers. We are not responsible for the security of any information transmitted via the Internet.

We agree to respect your privacy and treat all data that we receive from you as confidential. To ensure privacy of your data, never share your username and password with anyone who you do not want to access your data. Please note that information posted to the forums is accessible to all users and may be collected and used by others. Please review our Privacy Policy for more information about how we protect your privacy. Use of the Site is entirely at your own risk. liV is not responsible for the consequences of reliance on any information contained in or submitted to the Site, and the risk of injury from the foregoing rests entirely with you. The Site is provided "as is", without warranty of any kind, express or implied, including without limitation: 1) any concerning the availability, accuracy or content of information, products or services or results; and 2) any of title or warranties of merchantability or fitness for a particular purpose.

Forum Activity

The Forums are made available for general discussion. These Forums are available for your use on this Website subject to the terms and conditions set forth in this document. By accessing this Website and the Discussion Forums contained herein, you agree to the Terms of Use. liV may change the Terms of Use any time. The messages express the views of the author of the message, not necessarily the views of this website, it's sponsor, or developer. Any user who feels that a posted message is objectionable is encouraged to contact us immediately by email. We have the ability to remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary. This is a manual process, however, so please realize that we may not be able to remove or edit particular messages immediately. You agree, through your use of the Discussion Forums, that you will not post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise violate any law.

• You agree, through your use of the Discussion Forums, not to post any copyrighted or otherwise protected material unless the rights to the material are owned by you, the sponsor, or the developer.
• You agree, through your use of the Discussion Forums, not to post advertising of any kind in the Forums whether you are a private party or company.
• The Website also reserves the right to reveal your identity (or whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you.

Although the website, its sponsor, or developer reviews each and every message that is posted, is it not responsible for the content of any of these messages. We reserve the right to delete any message, suspend, remove or block a user for any reason whatsoever.

Messages are typically deleted as a result of the following:

• Posts which are unrelated to the objectives of the Website.
• Profanity in subject lines or signatures, or profanity within messages deemed to be blatant as opposed to incidental.
• Spamming or commercial solicitation.
• Posting personal e-mail or chat dialogues.
• Impersonating other individuals or false representation.
• Posts which breach member or customer privacy, i.e. containing phone numbers, addresses, or other personal information.
• Intellectual property violations.
• Posts that do not otherwise add value to the Website community.

In no event will the Website, its custodian or sponsor be liable for any damage whatsoever, including without limitation damages relating to lost revenues or profits, lost data, work stoppage. Computer failure or malfunction resulting from or in any way related to the use of any materials posted on or made available in the discussion forums or any other web site to which a link is provided or on which a link is provided to these discussion forums, even if the Website has been advised of the possibility of such damages and regardless of the legal theory on which such damages are based.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, LiV and Novartis accept no liability for links from this website to other sites, and in particular we are not responsible for the accuracy or legality of the content thereof. Furthermore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Ethics

liV Agency Inc. always conducts its own services honestly and honorably and expects its clients and suppliers to do the same. liV Agency Inc.'s advice, strategic assistance and the methods imparted through its training take proper account of ethical considerations, together with the protection and enhancement of the moral position of its clients and suppliers.

Intellectual Property and Moral Rights

liV Agency Inc. retains the moral rights in, and ownership of, all intellectual property that it creates unless agreed otherwise in advance with its clients. liV Agency Inc. retains all of its own intellectual properties and copyrights, including but not restricted to: all proposal presentation contents, all creative elements, pictures, sound, recordings, program layouts, specifically liV Agency Inc. owned Internet links and all proposed action plans. In return, liV Agency Inc. respects the moral and intellectual copyright vested in its clients' intellectual property.

Neither liV Agency Inc. nor Novartis or any of its agents, directors, employees, proprietors, partners, representatives, servants, attorneys, successors and assigns will be liable for any indirect, incidental, special or consequential damages (including but not limited to lost profits and damages that result from inconvenience, delay or loss of use of the services provided at the Site) arising out of use of the Site, or the information contained on the Site, even if liV and/or Novartis has been advised of the possibility of such damages or losses. You hereby acknowledge that the provisions of this section will apply to your use of the Site and all content and information contained in the Site.

Copyright statement:

All rights reserved. No part of the material on this forum/server may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without permission in writing from the publisher, except by a reviewer who may quote brief passages in a review.

This privacy policy sets out how liV Agency Inc. uses and protects any personal information that you give liV Agency Inc. when you use this website. liV Agency Inc. is committed to maintaining the highest degree of integrity in all its dealings with potential, current and past users and/or clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. liV Agency Inc. extends the same standards to all its customers, suppliers and associates.

liV Agency Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

liV Agency Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes.

When handling personal information about users of the website, customers or others with whom liV Agency Inc. has dealings, LiV’s employees must observe the following principles:

• Collect, use, and retain only the personal information necessary for liV Agency Inc. and its client's business activities.
• Whenever possible, obtain any relevant information directly from the person concerned.
• Use only reputable and reliable sources to supplement this information.
• Retain information only for as long as necessary or as required by law.
• Protect the physical security of this information.
• Limit internal access to personal information to those with a legitimate business reason for seeking that information.
• Use only personal information for the purposes for which it was originally obtained.
• Obtain the consent of the person concerned before collecting, using or disclosing any personal information, unless legal process or contractual obligation provides otherwise.

What we collect

We may collect the following information:

• Name, qualifications and institution/company;
• Professional contact information including email address;
• Demographic information;
• Other information relevant to learning questionnaires and user surveys.
• Information regarding clinical practice, including de-identified (coded) patient dataThe website may also share your data with its client or sponsor for the purposes of improving your medical education experience, and contacting you in the future for other educational initiatives.

What we do with the information we gather

We require this information to provide this learning program and for certain other related purposes, in particular for the following reasons:

• Manage our relationship with you.
• We may use the information to improve our site and related offerings and services.
• We will store information regarding your clinical practice and de-identified (coded) patient data for the purpose of the learning program. These data will remain in the platform for the duration of the learning program (1 year).
• The website may also share your data with Novartis for the purposes of improving your medical education experience, and contacting you in the future for other educational initiatives that may be of interest to you.
• Any other purpose imposed by law and authorities.Ethnicity, when relevant.

Specific third parties with whom we share your personal information

We will not sell, distribute or lease your personal information to third parties other than those indicated in this Privacy Policy unless we have your permission or are required by law to do so.

In the course of our activities and for the same purposes as those listed in this Privacy Policy, your personal information can be accessed by or transferred to any specific third parties identified in this Privacy Notice and the following categories of recipients, on a need to know basis to achieve such purposes:

  - - our personnel (including personnel, departments or other affiliated companies);

  - - our other suppliers and services providers that provide products and services to us;

  - - our IT systems providers, cloud service providers, database providers and consultants;

  - - our business partners who offer products or services jointly with us;

  - - any third party to whom we assign or novate any of our rights or obligations;

  - - our advisors and external lawyers in the context of the sale or transfer of any part of our business or its assets

The above third parties are contractually obliged to protect the confidentiality and security of your personal information, in compliance with applicable law.

The personal information we collect from you may also be processed, accessed or stored in a country outside of Canada, which may not offer the same level of protection of personal information. If we transfer your personal information to external companies in other jurisdictions, we will make sure to protect your personal information by (i) applying the level of protection required under the applicable local data protection/privacy laws, (ii) acting in accordance with our policies and standards. You may request additional information in relation to international transfers of personal information and obtain a copy of the adequate safeguard put in place by exercising your rights as set below.

Adverse Event Reporting

We process your personal data for the purposes of monitoring the safety of medicinal products and medical devices, which includes detecting, assessing and preventing adverse events and reporting to health authorities and for any other purposes imposed by law and authorities. The processing of your personal data is based on our legal obligations regarding the safety of medicinal products and medical devices. If you detect an adverse event, we will ask for your name and contact details in order to be able to contact you in case additional information is needed and/or to respond to your report. We will also collect information about your qualification in case you are a healthcare professional. We are also recording the IP address of the system from which the report was submitted.

The messages express the views of the author of the message, not necessarily the views of this website, it's sponsor, or developer. Any user who feels that a posted message is objectionable is encouraged to contact us immediately by email. We have the ability to remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary. This is a manual process, however, so please realize that we may not be able to remove or edit particular messages immediately.

Depending on your adverse event report and if necessary for the assessment, we may also request from you and process the following data categories:

• Patient identification data, such as: number, identification code, demographic information (age, year or date of birth, sex, weight, height)
• Health data: treatments administered, examination results, nature of the adverse effect(s), personal or family history, diseases or associated events, risk factors; information on how the prescribes medicines were used as well as the therapy management.
• Information on ancestry and descent of the person, whether it is a newborn, information on pregnancy and/or breastfeeding;
• Occupational data: current and past occupations;
• Information regarding consumption of tobacco, alcohol, drugs;
• Information on lifestyle, life habits and behaviors, including, e.g., dependency, physical exercise (intensity, frequency, duration), diet and eating behavior, sex life;
• Ethnicity, when relevant.

Retention of Data

We will only retain your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements.

The data relevant to this program will be kept for the duration of the program plus eleven (11) years thereafter. LiV Agency, along with the sponsor, will regularly review all data to decide how to securely store the data once the purpose for which those documents were created is fulfilled. Following this period, the data will be deleted, shredded or otherwise destroyed appropriately. Any information or documents that contain sensitive or confidential information (and particularly sensitive personal data) will be disposed of as confidential waste and be subject to secure electronic deletion.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What are your rights and how can you exercise them

You may exercise the following rights under the conditions and within the limits set forth in the law:

• the right to access your personal information as processed by us and, if you believe that any information relating to you is incorrect, obsolete or incomplete, to request its correction or updating;
• the right to withdraw your consent to participate in this learning program at any time, without affecting the lawfulness of the processing before such withdrawal;

Please note however that, in certain circumstances, your refusal to accept cookies or your browser settings may affect your browsing experience and prevent you from using certain features on our websites or apps.

If you have a question or want to exercise the above rights, you may send an email to mh.terreault@livagency.ca .